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The system must be configured to prevent unsolicited remote assistance offers.


Overview

Finding ID Version Rule ID IA Controls Severity
V-3470 3.082 SV-25169r2_rule Medium
Description
Remote assistance allows another user to view or take control of the local session of a user. Unsolicited remote assistance is help that is offered by the remote user. This may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows 7 Security Technical Implementation Guide 2018-02-12

Details

Check Text ( C-62077r1_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowUnsolicited

Value Type: REG_DWORD
Value: 0

Offer remote assistance may be enabled on workstations if mitigations are in place. This must be documented with the ISSO.
Fix Text (F-66975r1_fix)
Configure the system to prevent unsolicited remote assistance offers by setting the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Offer Remote Assistance" to "Disabled".